VP/Senior Account Executive -North Lasalle
Job Description:
In Personal and Workplace Investing (PWI), we empower people to be more productive at work and more prosperous in life. That means taking care of payroll services, talent management, healthcare, life and disability benefits… so our client companies can focus on their core business. The second part — “Empower people to be more prosperous in life” — captures what we strive to do for participants and employees… whether that’s saving more for retirement or making the most of their workplace benefits to live more secure and prosperous lives.
Fidelity has over 100 investor center branches across the country and continues to open multiple new branches each year. Our branches offer a full range of investor products and services to individual mutual fund and brokerage customers- including personal needs-based investment guidance, wealth management, retirement planning, income strategies and college planning services. As one of three retail distribution channels within PWI, our investor center branches represent the face of Fidelity to our customers.
The VP/Senior Account Executive has responsibility for the management, retention and development of his/her assigned client households. Each Account Executive will manage a book of approximately 400—500 client accounts, who hold Fidelity Retail assets of $1mm+. The Account Executive is the lead for the client management team and insures the development and retention of these clients’ accounts. The Account Executive works collaboratively with multiple business specialists to effectively create the best possible customer experience and meet the clients’ broad range of investment needs.
Primary Responsibilities
- Develop existing client relationships to retain and increase total assets, revenues and profitability
- Build a book of business, market share and share of wallet by acquiring new clients, community outreach, and referrals
- Effectively create the best possible customer experience and meet the clients’ broad range of investment needs
- Leverage local branch team and phone service team to increase client’s understanding of the benefits and usage of the service model
- Leverage the expertise of the Fidelity organization including key product and service groups in face to face interactions with HNW (High Net Worth) clients
- Understanding of the client’s overall financial goals and objectives and the ability to present the broad range of Fidelity HNW products and services
Qualifications
Education and Experience
- Must have at least ten years financial services experience, with 7-10 years of sales experience
Skills and Knowledge
- Series 7 & 63 Securities Licenses required prior to hire
- Series 66 (63/65) and Insurance Licenses required (or to be obtained within 3 months or hire)
- In depth understanding of financial markets - solid understanding and experience with trust, estate planning, tax planning, insurance, and financial planning
- Demonstrated consultative selling skills, Investment Consultation and Financial Planning
- Ability to effectively build credibility and rapport with clients - experience with High Net Worth Clients required
- Outstanding listening and communications skills; the ability to simplify complicated financial concepts; effective public speaking experiences, group dynamic skills
- The ability to ‘close’, i.e. to present solutions that are on target for customers and to motivate customers to take action
- Strong coaching and management experience preferred, especially working in a virtual team
- Understanding of operational, compliance and risk issues in the brokerage business